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Hal. Awal Sebelumnya 6 7 8 9 Berikutnya Hal. Akhir

Mrs. FIXIT : PANTRY POWER

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Terry McGraw

Mrs. Fixit, Terri McGraw, offers hundreds of ways to use everyday household products and tools to repair, clean and maintain a home.Information is presented in three sections: 1) alternative uses for everyday products; 2) better uses for everyday tools; 3) creative ways to repurpose items. Dozens of options for using whatas on handafrom dental floss to waxed paperato get jobs done rather tha…

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ISBN/ISSN: 9780696224096
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No. Panggil: 647 MCG m

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THE COMPLETE RESTAURATEUR : A PRACTICAL GUIDE TO THE CRAFT AND BUSINESS OF RE…

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Elizabeth Lawrence

An updated edition of the classic guide to opening one's own restaurant provides step-by-step instructions, along with in-depth studies of successful restaurants, practical tips, and revealing anecdotes, on such key topics as how to draw up a realistic business plan, how to generate publicity, the essentials of a well-designed kitchen, and more. Original.

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ISBN/ISSN: 9780452282797
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No. Panggil: 647.95 LAW t

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RECRUITMENT AND SELECTION : REVISED EDITION (MANAGEMENT EXTRA)

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Elsevier Butterworth Heinemann

The red-hot competition for talented employees is still news. Employers everywhere recognise that they must evolve better recruitment, selection and retention strategies if they are to compete effectively with their rivals for the best people. This book discusses current practices in recruitment and selection and offers advice on how to take an approach that is strategically focused, effective,…

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ISBN/ISSN: 9780080557434
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No. Panggil: 658 HEI r

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POSITIVE RECRUITMENT AND RETENTION CMIOLP : Diploma Level 4 (CMI Open Learnin…

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Corinne Leech

The new edition of the Chartered Management Institute's Open Learning Programme has been updated to include the latest management concepts and methodologies. It includes current management concepts, the changing legal framework in which managers operate and the impact of technology in the work environment. The scope of the workbooks has been broadened to enable more generic and stand-alone use …

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ISBN/ISSN: 9780750664226
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No. Panggil: 658 LEE p

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MANAGING THE GUEST EXPERIENCE IN HOSPITALITY

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Cherrill P. Heaton Robert C. Ford

This book is organized around the 14 "Service Principles" with a chapter dedicated to each. The most recent research is integrated throughout to support each principle and each chapter provides "Exemplars of Excellent Service". A "Moment of Truth" feature interspersed throughout the book provides an open-ended guest service vinette and allows the reader to provide an appropriate response or ana…

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ISBN/ISSN: 0766814157
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No. Panggil: 647.94068 HEA m

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RESORT MANAGEMENT AND OPERATION

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Robert Christie Mill

Authoritative coverage of every aspect of resort management and operation The resort industry is booming, increasing the demand for energetic management personnel well–versed in the unique issues and problems of resort management and operations. From activity programming, guest safety, and security to corporate and meeting planning, the management of seasonal employees, and more, Resorts: M…

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ISBN/ISSN: 0471361887
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No. Panggil: 647.94068 MIL r

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SITUATION ANALYSIS WORKBOOK

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Julia Crystler

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No. Panggil: 658 CRY s

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CUSTOMER CARE MANAGEMENT

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Andrew Brown

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ISBN/ISSN: 0434902314
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No. Panggil: 658 BRO c

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ISBN/ISSN: 0434902314
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HUMAN RESOURCE MANAGEMENT FOR THE HOSPITALITY AND TOURISM INDUSTRIES (Second …

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Dennis Nickson

Human Resource Management for the Hospitality and Tourism Industries 2nd Edition, takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how t…

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ISBN/ISSN: 9780080966489
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No. Panggil: 647.94 NIC h

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OXFORD ENGLISH FOR CAREERS TOURISM 3

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Keith Hording Robin Walker

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ISBN/ISSN: 9780194551069
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No. Panggil: 647.9468 HOR o

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ISBN/ISSN: 9780194551069
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