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Hal. Awal Sebelumnya 1 2 3 Berikutnya Hal. Akhir

MANAGING THE GUEST EXPERIENCE IN HOSPITALITY

Komentar Penanda Bagikan

Cherrill P. Heaton Robert C. Ford

This book is organized around the 14 "Service Principles" with a chapter dedicated to each. The most recent research is integrated throughout to support each principle and each chapter provides "Exemplars of Excellent Service". A "Moment of Truth" feature interspersed throughout the book provides an open-ended guest service vinette and allows the reader to provide an appropriate response or ana…

Edisi: -
ISBN/ISSN: 0766814157
Deskripsi Fisik: -
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No. Panggil: 647.94068 HEA m

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Unduh MARC Sitasi

HOSPITALITY SALES AND PROMOTION STRATEGIES FOR SUCCESS

Komentar Penanda Bagikan

Derek Taylor

Edisi: -
ISBN/ISSN: 0750649860
Deskripsi Fisik: -
Judul Seri: -
No. Panggil: 658.8 TAY h

Edisi: -
ISBN/ISSN: 0750649860
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No. Panggil: 658.8 TAY h

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Unduh MARC Sitasi

EXPLORING THE HOSPITALITY INDUSTRY, GLOBAL EDITION (3e)

Komentar Penanda Bagikan

John R. Walker

For Introduction to Hospitality courses Empower tomorrow’s hospitality leaders with a visually appealing, easy, and engaging introduction to the exciting opportunities in the many varied segments of the industry Exploring the Hospitality Industry helps students advance in their careers by giving them a broad foundation of hospitality industry knowledge presented in a lively, v…

Edisi: 3
ISBN/ISSN: 9781292102801
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No. Panggil: 647.94 WAL e

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Unduh MARC Sitasi

HOSPITALITY INDUSTRY MANAGERIAL ACCOUNTING

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Raymond S. Schmidgall

Edisi: -
ISBN/ISSN: 9780866121491
Deskripsi Fisik: -
Judul Seri: -
No. Panggil: 647.94 SCH h

Edisi: -
ISBN/ISSN: 9780866121491
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No. Panggil: 647.94 SCH h

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Unduh MARC Sitasi

HOSPITALITY LAW MANAGING LEGAL ISSUES IN THE HOSPITALITY INDUSTRY

Komentar Penanda Bagikan

Stephen Barth

How hospitality managers prevent legal problems and avoid litigation This comprehensive text prepares students and professionals in hospitality management to negotiate the industry's complex network of legal requirements and manage their operations in a way that will minimize the risk of a lawsuit. Hospitality Law combines relevant legal information about the industry with a series of intera…

Edisi: -
ISBN/ISSN: 047134849X
Deskripsi Fisik: -
Judul Seri: -
No. Panggil: 343.73 BAR h

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Unduh MARC Sitasi

THE NEGOTIATION AND ADMINISTRATION OF HOTEL AND RESTAURANT MANAGEMENT CONTRACT

Komentar Penanda Bagikan

James J. Eyster

Edisi: -
ISBN/ISSN: 0937056049
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Judul Seri: -
No. Panggil: 647.94068 EYS t

Edisi: -
ISBN/ISSN: 0937056049
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No. Panggil: 647.94068 EYS t

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Unduh MARC Sitasi

PROJECT EVALUATION AND FEASIBILITY ANALYSIS FOR HOSPITALITY OPERATIONS

Komentar Penanda Bagikan

Kevin Baker

Edisi: -
ISBN/ISSN: 186250489
Deskripsi Fisik: -
Judul Seri: -
No. Panggil: 658 BAK p

Edisi: -
ISBN/ISSN: 186250489
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No. Panggil: 658 BAK p

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MARKETING FOR HOSPITALITY AND TOURISM ( 2nd Edition )

Komentar Penanda Bagikan

James Makens John Bowen Philip Kotler

9E-8, 0-13-080795-8, Kotler, Phil, Marketing for Hospitality and Tourism, Covers important principles and concepts that are supported by research and evidence from economics, the behavioral sciences, and modern management theory, and applies them through countless examples of situations in which real-life well-known and little-known companies assess and solve their marketing problems. The book …

Edisi: 2
ISBN/ISSN: 0130110310
Deskripsi Fisik: -
Judul Seri: -
No. Panggil: 658.81 KOT m

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HOSPITALITY MARKETING IN THE E-COMMERCE AGE

Komentar Penanda Bagikan

Kevin Baker Neil Wearne

Edisi: -
ISBN/ISSN: 9781862505117
Deskripsi Fisik: -
Judul Seri: -
No. Panggil: 658.800285 BAK h

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ISBN/ISSN: 9781862505117
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No. Panggil: 658.800285 BAK h

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Unduh MARC Sitasi

SUPERVISION IN THE HOSPITALITY INDUSTRY Second Edition

Komentar Penanda Bagikan

Jack D. Ninemeier Raphael R. Kavanaugh

David K. Hayes, PhD, is the managing owner of the full-service Clarion Hotel and Conference Center in Lansing, Michigan. Jack D. Ninemeier, PhD, is a professor in The School of Hospitality Business at Michigan State University. --This text refers to an alternate Paperback edition.

Edisi: 2
ISBN/ISSN: 9780866120982
Deskripsi Fisik: -
Judul Seri: -
No. Panggil: 647.9068 NIN s

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Hal. Awal Sebelumnya 1 2 3 Berikutnya Hal. Akhir

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